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linkedin google+ facebook twitter boomerang crm customer feedback and other services home what we do how we do it who we are who we do it for our partners events blog book a demo contact us menu back we work with agents to increase customer retention, market share and ultimately profits. we work with agents to increase customer retention, market share and ultimately profits. what we do boomerangcrm can help you: measure your business against other national agents using national bench marking to increase their market share, customer retention and revenue to assist in organic growth to get a thorough understanding of their business to create an environment of excellence, driving superb service from the grass roots up to better understand their unsung heroes to identify specific training needs and requirements to encourage repeat business and increased referrals to evolve and grow, increase revenue and improve staff retention how we do it boomerangcrm delivers your customer’s feedback direct to your team allowing you to act quickly to address problems and improve the customer’s journey which will result in an increase in your market share boomerangcrm is the leading provider of customer feedback using the net promotor score as a way to measure your customer’s engagement within your business. our purpose is to help our clients create lifelong relationships by helping to identify which systems, processes and people perform well within your business and those which require work. this feedback is collected over the phone by our team of researchers who understand that in order to make strategic changes they must first gather detailed, specific feedback relating to your service. our custom built online platform allows our clients to see how they measure up against the national average using boomerangcrm’s unique bench marking service. to obtain your feedback we ask: based on the service you have received to date, how likely would you be to recommend company x to your friends and family on a scale of 0 to 10, where 0 is not at all likely and 10 is highly likely? what is the primary reason for your score? who has been your main point of contact? these questions provide the vital information you need to assess your processes and people, giving you everything you need to tailor your service to meet and more importantly exceed your customers expectations. who we are our team from the directors to the researchers, have extensive knowledge in the estate agency industry, having worked in some of the uk’s leading estate agents. our team are trained to the nfopp standard ensuring that they understand your business from the inside out. our dedicated account managers are available to provide guidance, support and training throughout your time with boomerang crm to allow you to work on your business instead of in it. we are recruiting for people to join our boomerangcrm research team – please contact [email protected] if you’re someone who is always smiling and: great with customers over the phone truly care about being the best that you can be want to work with a dynamic and growing business who we do it for the boomerang crm system has been implemented for over 12 months by preston baker. their hugely successful 7 branch operation has seen impressive results since quarter 2 2014 with results including an increase in market share and a 40% improvement in customer retention. since our launch in april 2015 a number of dynamic businesses, ranging from single branch operations to medium size firms with 7-12 branches and larger multi branch network companies are engaged with our services. lars gooch, sales director, keatons “boomerang crm , their system, service and results yielded to date are proving everything we hoped it to be. claire has been fantastic, communication between both companies is great and the crm system is very well thought out and easy to navigate.” tony george, director, kaleidoscope group “the key driver was making sure the boomerang feedback was taken as ‘learning’ and not negatively (this was very important to me) . it is always good to get a 9 or 10, but sometimes the best responses were the 2 and 3’s as we had an opportunity to learn and improve the process so these customers felt more valued the key driver were the people, they enjoyed the process and liked the learning. making sure the right credit is given to the right person was also a key change in the score” “since implementing the boomerangcrm service we have changed roles, we have mapped out the customer journey, we have changed the entire teams pay schemes so people get rewarded if they do well as a team, this includes all staff. the top nps performer gets a special treat from the ceo he normally sends them away on a weekend break or sporting event” latest news subscribe to boomerang first name * last name * email * company telephone * check for newsletter what’s the second best estate agent around? 15 examples of beating competitors – creating a bespoke competitive strategy time for a hard truth: you need to be better in at least three aspects if you want to start beating your competitors and you will need to have a very good competitive strategy in place. the good news is if you’re a small… details contact us tweets by boomerangcrm tweet to @boomerangcrm if you would like to find out more about the boomerangcrm service, or if you would like to speak with one of the team then please contact us by: phone: 0844 273 2944 email: [email protected] or alternatively book a demo with one of the team by following this link ! our partners trustpilot here at boomerangcrm we want to help you get the most of out of your customer feedback and we have teamed up with online customer review giant trustpilot to ensure you can capture all of your customer feedback both internally, and externally over the phone and online. by channelling your customers directly to your trustpilot page following the completion of a customer care call, boomerangcrm can assist you to increase; market share referrals revenue to find out more, simply click the ‘i am interested’ button below and a member of the boomerangcrm team will get in touch with you to discuss next steps! i am interested events we’re very excited to be supporting the ea masters on 22nd september 2017 and we will be showcasing our latest products and services in the innovation hall and would love to see you there. in addition to the exhibition there’s an incredible line up of speakers for the whole day conference plus a black tie dinner to honour the best sales and lettings branches in the uk that have been included in the best estate agent guide. tickets are selling fast so please get yours today at http://www.eamasters.co.uk/tickets/ you can also find out if your branches are included in the best estate agent guide. 2017/09/22 08:30:00 © boomerang crm 2016 | website by ri web net promoter, net promoter score, and nps are trademarks of satmetrix systems, inc., bain & company, inc., and fred reichheld

URL analysis for boomerangcrm.co.uk

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http://boomerangcrm.co.uk/#!/our-partners
http://boomerangcrm.co.uk/#!/blog
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http://boomerangcrm.co.uk/whats-second-best-estate-agent-around
http://boomerangcrm.co.uk/#!/up
http://boomerangcrm.co.uk/#!/who-we-do-it-for
http://boomerangcrm.co.uk/#show-menu
http://boomerangcrm.co.uk/#!/who-we-are
http://boomerangcrm.co.uk/#!/events
http://boomerangcrm.co.uk/#!/how-to-contact-us
riweb.uk

Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Domain name:
boomerangcrm.co.uk

Data validation:
Nominet was able to match the registrant's name and address against a 3rd party data source on 18-Mar-2015

Registrar:
Unlimited Web Hosting UK t/a Unlimited Web Hosting UK Ltd [Tag = UNLIMITED]
URL: https://www.unlimitedwebhosting.co.uk

Relevant dates:
Registered on: 17-Mar-2015
Expiry date: 17-Mar-2019
Last updated: 12-Mar-2017

Registration status:
Registered until expiry date.

Name servers:
ns0.unlimited.uk.net
ns1.unlimited.uk.net

WHOIS lookup made at 22:31:53 06-Aug-2018

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2018.

You may not access the .uk WHOIS or use any data from it except as permitted
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which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
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register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS boomerangcrm.co.uk

  PORT 43

  TYPE domain

DOMAIN

SPONSOR
Unlimited Web Hosting UK t/a Unlimited Web Hosting UK Ltd [Tag = UNLIMITED]
URL: https://www.unlimitedwebhosting.co.uk
Relevant dates:

  CREATED 17-Mar-2015

  CHANGED 12-Mar-2017

STATUS
Registered until expiry date.

NSERVER

  NS0.UNLIMITED.UK.NET 149.255.60.1

  NS1.UNLIMITED.UK.NET 149.255.60.9

  NAME boomerangcrm.co.uk

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2018.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at https://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED no

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